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Claims

Claims.Complete management, from start to finish.

Offer fast, structured service to your insureds and partners, with the whole file in one place.

  • Opening and assignment
  • Tracking of statuses and parties
  • Centralized documents and notes
  • Reserves and payments
  • Loss ratio reports

Why it’s different

The claim, connected to everything else

Every claim is linked to its policy, product and broker. Your loss ratio reports build themselves.

Linked to the policyThe policy’s coverages, deductibles and history are visible in the file.
Shared with the brokerThe broker follows progress without having to call.
MeasuredUp-to-date loss ratios by product, broker and insurer.
A claims adjuster handles a claim

Real people, ready to listen

Human service, even in difficult moments

A claim is often a bad day for the insured. With the whole file in front of them, your team can reassure from the very first call.

The Phoenix team — Candiac, Quebec

Ready to see Phoenix MGA in action?

See claims management in a demo.

Your products, your brokers, your insurers: an expert who knows MGAs shows you what changes, with no commitment.

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The Phoenix team meeting with a managing general agent

Talk to a real person, not a robot.

Someone from the Phoenix team in Candiac answers you, in English or French. They know how managing general agents work and take the time to understand yours.